Tag Archives: emotional intelligence

Emotional intelligence series: Unlocking your realm of influence

As many of my loyal readers would know by now, I work as a Psychologist for most days of the week.  Part of my role involves providing support to employees of various organisations around Australia, for any work-related or personal … Continue reading

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Emotional Intelligence Series: Owning your Feelings

In case you haven’t worked it out yet, I love my dog Charlie. He has completely changed my life. Rather than bore you with the soppy details again, you can read more about him here. As I walked into the … Continue reading

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Emotional Intelligence Series: Saying No

Many people find “no” the most difficult word in the English language to say face‑to‑face.  It is a very important word for several reasons, but the main one is that it empowers us to say “yes” to things that really … Continue reading

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Emotional Intelligence Series: Communicating Assertively

What is Assertiveness? Assertiveness is an emotionally intelligent style of communicating that allows you to express your needs, wants, feelings and requests without trampling on the needs, wants, feelings and requests of others. Why should I be assertive? Assertiveness is … Continue reading

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Emotional Intelligence Series: Empathy

Empathy. A seemingly straight-forward word elucidating images of a person reaching out to console their friend who has just received bad news, a counsellor nodding her head in agreement with a statement made regarding the injustice of losing her job, … Continue reading

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Emotional Intelligence Series: Understanding Emotions

Daniel Goleman first wrote about Emotional Intelligence (EI) in his 1995 book “Emotional Intelligence: Why it can matter more than IQ”. The two keys to EI are: 1) Understanding yourself, your goals, intentions, responses, and behaviour; 2) Understanding others, and … Continue reading

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